Kloë Cole

Staff Product Designer · AI & Growth Systems

I design AI-native onboarding and self-serve growth systems for complex B2B products.

From semantic retrieval engines to agentic activation workflows, I turn behavioral signals and documented knowledge into structured AI-enabled product infrastructure that accelerates activation, reduces human dependency, and drives measurable business impact.

Based in London 🇬🇧
Designing for global scale.

About

Hello - I'm Kloë

I’m a Staff-level product designer focused on AI-powered onboarding, growth infrastructure, and complex B2B systems.

Over the last 8+ years, I’ve worked across startups and public companies, designing high-impact product surfaces that influence activation, expansion, and long-term retention.

Outside of work I like art, playing games and exploring the outdoors. This is where a lot of my inspiration comes from

My work spans:
• AI-driven onboarding flows
• In-app help & self-serve infrastructure
• Agentic workflows
• Growth loops & expansion mechanics
• Design system scaling for enterprise products

I operate horizontally, shaping strategy, mentoring designers, aligning engineering constraints, and influencing roadmap decisions beyond my immediate squad.

“Nothing is ever finished, only abandoned.”

— Paul Valéry

Try moving things

Skills

My skills focus on designing and building clear, usable digital products. I work across product design, mobile app design, and website creation.

Strategy

  • Problem framing

  • User research

  • Product thinking

Design

  • AI Systems Design

  • Growth Strategy

  • Design Leadership

  • Enterprise

Skills

2 Files

Strategy

  • Problem framing

  • User research

  • Product thinking

Design

  • AI Systems Design

  • Growth Strategy

  • Design Leadership

  • Enterprise

Skills

2 Files

Stack

5 Files

Experience

I’ve worked on a range of digital products, from early concepts to shipped experiences.

Period

Summary

2026 - Present

Staff Product Designer

at

Algolia

Growth - Activation, Mon & Acquisition

2022 - 2026

Sr Product Designer II

at

HubSpot

Senior Product Designer, In-App Help → Sr Product Designer II, AI-First Onboarding → AI Intelligence

2021–2022

Product Designer

at

Zendesk

Omnichannel (Voice)

2021–2022

Product Designer

at

Zendesk

Omnichannel (Voice)

2019–2021

Product Designer

at

Clio

Platform Expansion (UK Market)

2019–2021

Product Designer

at

Clio

Platform Expansion (UK Market)

Contact

If you're scaling complex AI products, modernizing onboarding, or building systems that need to convert at scale - I’d love to collaborate.

© 2026 · Kloë Cole

© 2026 · Kloë Cole